Q. How do I
contact the police, Fire or Ambulance services if there is an emergency?
A. Call 911 in an emergency - The 911 emergency call-taker
will immediately transfer your call to the appropriate emergency agency
for response.
Q. What number do I call if I
only want to obtain general information regarding City services?
A. Call 739-4260 - The City has prepared recorded
messages that provide general information regarding City services. These
messages can be accessed 24-hours a day.
Q. What numbers can I use to call directly
for access to community services and facilities?
A. Call Direct - The Barrie telephone directory (Blue
pages) lists a variety of phone numbers that can be used to directly
access City facilities like the Barrie Molson Centre or to request
information about services like building permits.
Q. What number do I call if I know my
service advisor's telephone extension or name?
A. Call 739-4220 + Ext. # or name. This number can
be used to contact City staff directly.
Q. What number do I call if I don't know
whom I should speak to or if there is an urgent situation that
requires immediate action?
A. Call 726-4242 -
During regular business hours (8:30 a.m. to 4:30 p.m.) your call will be
answered by a City switchboard attendant who will help direct your call to
the correct service advisor. After regular hours, the City's automated
telephone system will help guide you to the correct information, help you
leave a message for your service advisor or direct your call to an
operator to dispatch appropriate City staff.
